Original title: Netease Koala shopping questioned in the Consumer Association report The latter said that the conclusion of the Estee Lauder Chinese company identification
Our reporter Zhang Jing Chao reported in Beijing
February 8 afternoon, Netease Koala sea purchase announcement, said it has confirmed that the China Consumer Association (hereinafter referred to as "Consumer Association") alleged Netease Koala Hai purchase of goods (Estee Lauder ANR eye cream small brown bottle 15mL) for the overseas genuine goods, overseas normal sale of genuine goods.
Reporters noted that in the Consumer Association on February 7 released entitled "2017" double 11 "online shopping price, quality, after-sales service," the report article, "Netease Koala sea buy platform self-employed Direct mail warehouse sales of Estee Lauder ANR eye cream small brown bottle 15mL "identification results for the" false ".
Netease Koala Hai said the purchase, solemnly questioned the Consumers Association used identification agencies do not have the identification of the goods qualifications, the report is completely wrong, the Netease Koala sea shopping and users caused harm.
For Netease Koala Hai purchase aspects of the question, the CASIC official said that the temporary inconvenience to respond to the matter in the future will be issued a separate note.
On the afternoon of February 8, an insider of the Commodity Services Supervision Department of the Consumer Association disclosed to a reporter of China Business that the report concludes that Estee Lauder China Company issued the sample inspection. Netease Nepali Koala acquisition of the question, the other said that the two sides are conducting exchanges.
The reporter asked the other side of the event Netease Koala Haimai purchase goods for the authentic identification issued by which party, the other said that the exchange is in the Consumer Association, relevant documents are ready to be submitted to the Consumers Association, the supply chain of goods clear and reliable.
In February 7, the Consumer Association report released, the reporter immediately Netease Koalahai customer service staff to ask, the other said on this Estee Lauder goods, Netease Koala in contact suppliers to verify the situation. The company also issued a statement on the afternoon of February 7, saying that the product has been off for the first time and is actively cooperating with China Consumer Association for further investigation. Green sales channel has been opened. If consumers have doubts about the product, The first time to help properly handle.
According to the Consumer Association's introduction, this time is the first time the agency will Haitao commodity inspection into the scope of the report, the identification is the sample to the sea Tao commodity trademark licensees and stakeholders to identify, and then concluded.