Axios emphasized that most companies will conduct targeted business skills training for operators:
To prove this, Axios telephoned more than 20 hair salons and restaurants, the same type that Google demonstrated at the conference.
As a result, the operator will immediately report himself every time he greets. But in Google's demo, this paragraph seems to be cut out of thin air.
Axios also pointed out that Google's demo call recording lacked the proper background noise:
In a hair salon or restaurant, it should be possible to hear background sounds such as hair dryers or push cups, but neither of Google’s two demo recordings.
In addition, the two store operators did not ask Google AI for phone numbers.
Google Duplex_ A.I. Assistant Calls Local Businesses (Via)
To this end, Axios hopes that Google will be able to announce the names of the two stores in order to verify its existence:
Unfortunately, despite Axios's written assurances that the names of the two stores will not be announced, a long-time Google spokesman declined to comment.
Then, Axios asked if the recording of the two calls was edited (for basic business considerations), but the spokesperson was still tight-lipped and said only that he would reply later.
The end result is that Axios received an email copy from another Google communications team member. The so-called "quick reply" has not yet occurred.