Microsoft explained: "Please note that since July 2018, the forums for the following products have reached the end of the life cycle, and Microsoft staff will no longer provide technical support. There will be no positive comments, monitoring, answering or answering questions in the future. Marking. Microsoft will still review the content of the forum to ensure that participants are in a safe and healthy environment."
Citing AskWoody's report, subtopics including Lumia, Microsoft Security Essentials, Office 2010 and Office 2013, and Internet Explorer 11 no longer provide support. Like the Windows 7 section, discussion posts are still allowed, but Microsoft staff will not participate.