Deliv is one of Wal-Mart's earliest partners, and has carried out pilot projects in Miami and San Jose. According to two people familiar with the matter, Deliv had issued a 90-day termination notice to Wal-Mart before, and the two companies stopped cooperating at the end of January.
Wal-Mart has confirmed this and said it is still working with seven express companies, including DoorDash and PostMates. Four of them are new agreements reached in January this year.
For Deliv's partnership with Wal-Mart, Deliv drivers often wait 40 minutes or more to receive grocery orders when they arrive at Wal-Mart retail stores, according to people familiar with the situation. One reason is that Wal-Mart prioritizes customers over delivery drivers at normal times, which complicates the cooperation between the two sides.
One person familiar with the matter said that Wal-Mart's retail operations "had a huge problem" and could not "process grocery orders online quickly enough".
According to Blackman, 800 of its more than 5,000 U.S. retail stores and warehouse clubs currently provide grocery distribution services for the day, and another 800 will be added this year.
Last October, Deliv received $40 million in a new round of financing, with major investors including Google and UPS.