User feedback swarmed
"I tried to open Facebook, but the page never opened properly." A Facebook user posted a screenshot on Twitter saying that they were displaying an error message "sorry, sometihing went wrong" (sorry, something went wrong) when they tried to load the app." turn onwebsiteAt the time, some users found a message "Account Temporarily Unavailable" on the screen.
According to the report's Downdetector, Facebook has received more than 11,000 user reports reflecting similar issues.
Similarly, similar situations have occurred in Google Gmail and YouTube. In Gmail’s over one billion users, more than half of the affected users are unable to send emails, receive error messages such as “Information may not be sent, check your network and try again”, and even some people’s attachments cannot be opened, and YouTubevideoLong-term "turning circle" black screen. Google has revealed that this is most likely due to problems with the "underlying storage infrastructure."
Compared with the former two, the e-commerce platform Etsy is even more "tough". Buyer feedback transactions have been forcibly interrupted by system problems. Even many buyers have posted on Twitter that the payment process has repeatedly failed, and will automatically pop up an error message.
In this article, the user called on Etsy to solve the above problem as soon as possible and asked the official statistics to be compensated by the affected users. Interestingly, there were users who posted on Twitter on Twitter and Instagram, hoping that Twitter would not have to.
The map also attracted a lot of netizens' crazy Diss, and everyone speculated that what caused this large-scale downtime. They believe that the platform for the guns is sitting on a billion-level user. Once this problem occurs, it will undoubtedly cause great trouble for the manufacturer.
Who is the culprit?
In response to this large-scale downtime, Facebook issued a failure statement on Twitter on Wednesday: "Although the failure was initially determined by the DDos attack, after in-depth research, we found that the reason for the website downtime is not distributed denial of service. The attack caused no hackers to inject a lot of fake traffic through the website.
"This is not the root cause of the downtime. We know that this failure is causing trouble for users to use the application. We are working hard to solve this problem."
In this regard, performance testing company Netscout speculated that this may be related to an unexpected border gateway protocol "route leak", which had a European Internet company provider leaked to a transit ISP; then BGP errors spread to other service providers and transit ISPs Downstream customers.
Another monitoring provider, ThousandEyes, gave a different answer. They don't think they see any BGP changes that affect Facebook connections, packet loss or delays, so the failure is likely to be attributed to the Facebook system itself.
At the same time, Instagram also issued a response on Twitter to apologize to the affected users, Etsy said in a short time that the problem has been resolved, but these manufacturers did not elaborate on the context of the downtime.
Netizen: Media worker welfare?
The downtime event has a wide range of influences. According to foreign media reports, only Google's services are covered by images in parts of North America, South America, Europe and Asia. Most of the users reflecting the failure are from the United States, Canada, Japan, Malaysia and Australia. However, some users in India reportedly encountered problems when they visited Google services.
Many netizens are worried that the accident will affect the volatility of Facebook's stock price, but for the time being, Facebook's stock price has not been affected. The stock closed up 0.84% on Wednesday.
Similar things have happened more than once. In December 2012, Google admitted that there were large-scale embarrassments including Gmail, Google Drive, and Google Docs services, and that Chrome browser crashed, analysts believe it was due to the Chrome sync system. A failure caused the browser to crash.
Similarly, Facebook suffered a large-scale downtime in May 2017, covering Singapore, Malaysia, Thailand, Japan, Australia and the West Coast region of the United States. Users were unable to access the Facebook site during the downtime.
In response to this, some netizens ridiculed that this is the giants who are regularly on the "media workers' holiday." Twitter’s last popular reply reads: “When your work involves social media content, and Facebook and Instagram happen to crash at the same time, it’s really bad.”
Compared with the previous downtime, the fault lasted for the longest time, so some netizens opened their minds. After 24 hours of Facebook downtime, people could not make comments on social media, which directly cut off people. The connection, work and life are in a mess, eventually leading to economic collapse...
It can only be said that the imagination of the people who eat melons is endless.