In addition, San Francisco is also preparing to ban Amazon Go unattended retail stores, while members of New York City, Chicago, and Washington have considered similar proposals in recent years. Legislators believe that retailers that do not accept cash are discriminating against low-income consumers because they may not have a bank account or credit card at all.
In response, Steve Queisser (Steve Kessel), senior vice president of Amazon's physical retail business, said in an email to employees that Amazon plans to add "additional payment mechanisms" to Amazon Go unmanned retail stores.
In addition, Kessel also talked about some of the new payment methods Amazon has recently added, including a government subsidized SNAP payment pilot and a new project called Amazon Cash, which allows users to bring funds Go to your local store (like 7-11 or CVS) and add cash to your digital account.
Kessel said: "We are still in the early stages of this, but this is an important task for us, and we will continue to promote these payment methods in our stores."
In response, the Amazon spokesperson confirmed this in an email statement sent to CNBC, saying that Amazon Go did plan to accept cash payments and described the process as “checkout, pay in cash, and then take back the rest. Change." In addition, the spokesman did not give further details.
Amazon's first Amazon Go unmanned retail store opened in Seattle in late 2016 and was initially open only to company employees. Last year, Amazon began to expand the business and opened seven Amazon Gos in cities such as Chicago, San Francisco and Seattle.
So far, there are 10 Amazon Go stores. Bloomberg reported in September last year that Amazon plans to open 3,000 Amazon Go unmanned retail stores in the United States by 2021.
According to the Royal Bank of Canada Capital Markets, Amazon Go has an average order value of about $10, which is calculated based on an average of 550 customers per day, excluding non-business hours. Amazon Go has an average annual revenue of $1.5 million. This means that Amazon Go's annual sales will reach $4.5 billion by 2021.