In a letter of complaint, Gree Electric said that many consumers had previously reported Ox to the company.Air conditionerAccording to the opinion that the price is cheap but the power consumption is large, the following types of air-conditioning products produced by Oakes Air-conditioning Co., Ltd. are far from the energy efficiency value advertised and nominated by the company's laboratory (approved by CNAS and qualified for testing). Gree Electric said that the company commissioned a third party with professional qualifications to test and verify that the test results are consistent with its test conclusions, energy efficiency ratio and refrigeration power consumption test conclusions are not qualified. The production and sale of such products not only seriously infringe on the legitimate rights and interests of consumers, but also cause great damage to the national energy saving and emission reduction policies and the benign order of fair competition in the market.
The specific models of Ox products listed by Gree Electric Appliance include: KFR-25GW/NFW 3, KFR 35GW NFI19 3, KFR 25GW ZC2, KFR 35GW HFY 3, KFR 35GW NFW 3, KFR 25GW NFI193, KF 26GW NFA13, KFR 35GW NFI193, KFR 25GW NFA13, There are 8 models such as KFR-35GW/ZC 2. Gree takes KFR-25GW/ZC 2 as an example, the nominal energy efficiency ratio is 3.59 (reaching the national secondary energy efficiency standard), and the measured value of the third party is only 2.68, which is far less than the national secondary energy efficiency standard of 3.40. There is also a big gap between the national mandatory standards of 3.20%. It is not ruled out that other models in sale have similar problems.
The letter also said that at present, the above products are still sold through mainstream ecommerce platforms and physical stores. According to the ranking of TOP20 models in China's air conditioning ecommerce market released by Oviyun, the online retail sales of KFR 35GW NFW 3 products reached 1.671 billion yuan and sold nearly a million sets in 2018, according to the KFR-25GW/NFW 3 alone.
For this reason, Gree Electric said that according to Article 10 of the Product Quality Law and Article 35 of the Standardization Law, it should report to the General Administration of Market Supervision. If the relevant acts are suspected of constituting the crime of producing and selling fake and inferior products under Article 140 of the Criminal Law, it should be transferred to the public security organ to investigate the criminal responsibility according to law.
The former Ox Group staff said that the Ox official will give a unified response as soon as possible.