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TouchPal responded by Google's removal: due to ad-related user experience flaws

via:新浪科技     time:2019/7/18 21:30:29     readed:90

According to the statement, TouchPal discovered a commercial-related SDK that was integrated in some overseas applications a few months ago and had an ad-related user experience flaw. On May 23, TouchPal removed the SDK and updated the relevant application version. Approved by Google Play.

Later, in order to implement some new features not related to advertising, the TouchPal engineering team reused a small number of common code frameworks in the removed SDK in early June, but TouchPal speculated that this behavior may cause Google and Lookout to generate A misunderstanding, I think TouchPal re-introduced the previous flaws. At present, TouchPal is actively communicating with Google to resolve any problems and misunderstandings that may arise.

Statement on "Google's Google Play Store is temporarily removed from TouchPal's overseas applications":

Yesterday, some overseas applications of TouchPal were temporarily removed from Google’s app store (Google Play Store). We take this matter very seriously and have investigated it.

A few months ago, we found that a commercial SDK integrated in some overseas applications of TouchPal had an ad-related user experience flaw. On May 23, we removed the SDK and updated the relevant app version to get Google Play. Recognition. In early June, security vendor Lookout reported the incident and pointed out that TouchPal had updated the version and removed the SDK. This week, foreign media and Lookout once again pointed out that TouchPal reappeared the same user experience flaw in 58 applications in the updated application version. In view of this, Google Play has temporarily removed the related apps from TouchPal, and we fully understand and respect Google’s decision.

After careful internal investigation, it was discovered that in order to implement some new features not related to advertising (such as the reminder function in our “Drinking Water Reminder” product), the TouchPal engineering team reused a small number of removed SDKs in early June. Some of the general code frameworks, but we speculate that this behavior may have misunderstood Google and Lookout, thinking that we have reintroduced the previous flaws. After our in-depth investigation, we believe that there are no previously resolved user experience flaws in the overseas app version submitted to Google Play in June. Currently, we are actively communicating with Google to resolve any issues and misunderstandings that may arise.

All along, TouchPal has regarded Google as a very important partner, fully supporting Google's efforts to maintain the Android ecosystem and protect the user experience. We respect the decisions Google has made and actively cooperate with this investigation. We will also strictly abide by the relevant regulations and continue to conduct a comprehensive review of the products. Finally, we would like to thank the media, partners and the public for their support. In this process, we are sincerely apologetic for the misunderstanding and concern caused by the failure to communicate in time and provide complete information.

Touch treasure

July 18, 2019

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