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Network security weekly scrag fraud into a hot Alipay security laboratory launched the first anti fraud AI customer service

via:驱动之家     time:2020/9/17 14:13:57     readed:42

A few days ago, the National Network Security publicity week in the national scope, brushing fraud has become a hot topic again. Especially in the past six months, many young people have been

Alipay ,17 Septembe

Last July Alipay launched


Alipay security laboratory said that through in-depth analysis of all kinds of deception and the introduction of artificial customer service communication skills, anti fraud AI customer service is more humane than traditional intelligent voice. It can not only initiate a dialogue with the cheated user, but also choose different scripts to complete the dissuasion task according to the user's emotion. At the same time, the anti fraud robot can also analyze and learn the current fraud cases, and improve the case base.

Fraud prevention is a world-class problem that is difficult to identify and to remind people who are in fraud

It is understood that since the appeal

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