For this issue, Xinhua viewpoint also made a report today, saying that according to the "Interim Regulations on express delivery" implemented on May 1, 2018,An enterprise engaged in express delivery business shall deliver the express to the agreed receiving address, the addressee or the agent designated by the addressee, and inform the addressee or the agent to accept the express in person.The addressee or the agent shall have the right to accept the goods in person.
However, in the actual implementation, the situation of door-to-door delivery or face-to-face receipt is not ideal. There are more than 200000 complaints against the express industry on the black cat complaint platform, many of which involve that the courier does not deliver goods to the door.
Why is home delivery so difficult? The report quoted an express outlet as saying,
Take the network as an example, there are about 60 couriers in total, and the average daily delivery volume after the festival reaches about 10000 orders. According to the company's regulations, at least 98% of the quantity needs to be delivered, but the delivery price of each order has been decreasing year by year, from 2.5 yuan in the previous year to 2.1 yuan in last year, and to 1.8 yuan this year.
According to the express service business operation Bulletin of January 2021 recently released by Yunda, Shentong, Yuantong and other express companies, the single ticket revenue of the three express companies in January decreased year-on-year, with a decrease of about 20%.
Since last year, the operation of terminal express stations has been greatly affected,
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