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Tesla's response: the specific situation is under investigation

via:博客园     time:2021/4/19 18:14:15     readed:77

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Later, the woman was carried away by two staff members. Subsequently, related topics immediately went on Weibo hot search, causing concern.

上海车展女车主站车顶维权特斯拉回应:具体情况正在调查

After the two women were taken away by security guards, a large circle of cordon was set up around Tesla booth, and more than 10 security guards were on the scene to maintain order. Around 11:45, the cordon was removed and Tesla's booth was reopened.

In this regard,Tesla PR responded to the media that the police should be investigating the specific situation.

According to the sky eye survey,In many legal proceedings of Tesla's affiliated companies, disputes over sales contracts account for the majority. According to a report in February this year, Tesla is strengthening and expanding its Chinese public relations team.

上海车展女车主站车顶维权特斯拉回应:具体情况正在调查

Update 1:

Female car owners protect their rights at Tesla booth! The official revealed the truth: the car owner had a collision accident and asked to return the car

In the afternoon, Tesla's official microblog made a response, revealing the truth behind the rights protection of Tesla's female car owners.

It is understood that the owner of the car obtained a certificate to enter the exhibition hall through an unconventional way, broadcast live around the exhibition stand, revealed a customized rights T-shirt, and climbed on the roof to shout.

After noticing the behavior, the on-site staff tried to persuade the car owner several times, but the car owner didn't stop the behavior. After consulting with the exhibition organizer, the on-site staff coordinated the security and public security law enforcement personnel to persuade the owner to leave, considering that the behavior seriously affected the normal order of the exhibition.

The car owner had a collision accident due to speeding violations before, and then insisted on returning the car on the grounds of product quality.

In the past two months, we have been actively negotiating with car owners, expressing our willingness to assist in the completion of inspection, maintenance or insurance claims, and proposing a variety of solutions. However, as car owners do not accept any form of third-party inspection, and strongly refuse all our proposed solutions, we can only continue to communicate on relevant issues.

Next, we will continue to communicate closely with car owners to help them return to normal life as soon as possible.

Here is the official response:

Thanks for the attention of netizens and media friends. With regard to the behavior of car owners at the auto show on April 19, 2021, we know that the party concerned was the owner of the speeding accident in Anyang, Henan Province, which happened in February before.

It is understood that on the morning of April 19, the car owner entered the exhibition hall through unconventional ways to obtain certificates, broadcast live around the exhibition stand, revealed customized rights T-shirt, and climbed on the roof to shout. After noticing the behavior, the on-site staff tried to persuade the car owner several times, but the car owner didn't stop the behavior. After consulting with the exhibition organizer, the on-site staff coordinated the security and public security law enforcement personnel to persuade the owner to leave, considering that the behavior seriously affected the normal order of the exhibition.

It is understood that the car owner had a collision accident due to speeding violations before, and then insisted on returning the car on the grounds of product quality. In the past two months, we have been actively negotiating with car owners, expressing our willingness to assist in the completion of inspection, maintenance or insurance claims, and proposing a variety of solutions. However, as car owners do not accept any form of third-party inspection, and strongly refuse all our proposed solutions, we can only continue to communicate on relevant issues. Next, we will continue to communicate closely with car owners to help them return to normal life as soon as possible.

Thank you again for your attention.

Update 2

Female rights owners veto Tesla's official statement: never said they would not accept third-party testing

In the afternoon, Tesla issued a statement, saying that the owner had previously had a collision due to speeding violations, and then insisted on returning the car on the grounds of product quality.

Tesla said that in the past two months, we have been actively negotiating with car owners, expressing our willingness to assist in the completion of testing, maintenance or insurance claims, and proposing a variety of solutions. However, as car owners do not accept any form of third-party testing, and strongly refuse all the solutions we have proposed, we can only continue to communicate on relevant issues.

However, some netizens found that Tesla's statement was not consistent with the statement that the owner of the car had been interviewed by the media.

The party previously stressed in a microblog statement that our attitude has always been to accept reasonable mediation and professional third-party appraisal institutions. I have never said at any time or under any circumstances that I do not agree with the third-party testing institutions.

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